Terms of service

TERMS OF SERVICE

Last updated: January 5, 2026

OVERVIEW

Welcome to MyCuteDoggy! These Terms of Service ("Terms") govern your use of our online store and any related services we provide. By accessing or using our store, you agree to be bound by these Terms and our Privacy Policy.

The terms "we," "us," and "our" refer to MyCuteDoggy. The term "you" refers to the customer or user of our services.

Please read these Terms carefully before using our services. If you do not agree with these Terms, you should not use our store.

  1. ACCEPTANCE OF TERMS

By visiting our store, placing an order, or using any of our services, you confirm that:

  • You are at least 18 years of age or the age of majority in your jurisdiction

  • You have the legal capacity to enter into binding contracts

  • All information you provide is accurate and complete

  • You will comply with all applicable laws and these Terms

  1. PRODUCTS AND SERVICES

MyCuteDoggy is a specialty online store dedicated to dog products, including pet accessories, grooming tools, toys, feeding supplies, apparel, bedding, travel items, and other related dog care products.

Product Information:

  • We make every effort to display products accurately, including descriptions, sizes, materials, and colors

  • Product images are for illustration purposes and actual products may vary slightly

  • We reserve the right to modify product descriptions, pricing, and availability at any time without notice

  • We do not guarantee that all products will be available at all times

Product Restrictions:

  • All products are intended for personal pet use only, unless otherwise specified

  • Commercial resale or export of products may be restricted

  1. ORDERS AND PRICING

Order Process:

  • When you place an order, you are making an offer to purchase

  • We reserve the right to accept or decline any order at our discretion

  • An order is considered confirmed only after you receive an order confirmation email

  • We may cancel orders due to pricing errors, product unavailability, or suspected fraudulent activity

Pricing:

  • All prices are listed in USD unless otherwise stated

  • Prices are subject to change without notice

  • The price charged will be the price shown at the time of order confirmation

  • Prices do not include applicable taxes, customs duties, or shipping fees unless explicitly stated

  • Promotional offers may have separate terms and conditions

Payment:

  • Payment must be successfully processed before order fulfillment

  • You represent that you are authorized to use the payment method provided

  • You agree to pay all applicable charges, including taxes and shipping fees

  1. SHIPPING AND DELIVERY

Shipping Times:

  • Order processing typically takes 3–5 business days

  • Estimated delivery times vary by destination (USA: 3–8 business days; International: 3–12 business days)

  • Delivery times are estimates only and are not guaranteed

  • Delays may occur due to customs clearance, carrier issues, or circumstances beyond our control

Risk of Loss:

  • Title and risk of loss transfer to you once the order is handed over to the shipping carrier

  • We are not responsible for delays caused by shipping carriers, customs authorities, or force majeure events

International Shipping:

  • International customers are responsible for any customs duties, taxes, or import fees

  • Delivery times may be extended due to customs processing

  1. RETURNS AND REFUNDS

Please refer to our Refund Policy for complete details regarding returns, exchanges, and refunds.

Key points:

  • A 30-day return window applies to most items

  • Items must be unused and returned in original packaging

  • Certain items such as used hygiene products or customized items may be non-returnable

  • Return shipping costs may apply depending on the reason for return

  1. ACCOUNT REGISTRATION

If you choose to create an account:

  • You are responsible for maintaining the confidentiality of your login credentials

  • You are responsible for all activities conducted under your account

  • You must notify us immediately of any unauthorized access

  • Accounts may not be shared or transferred

  • We reserve the right to suspend or terminate accounts that violate these Terms

  1. INTELLECTUAL PROPERTY

All content on the MyCuteDoggy store, including text, images, graphics, logos, product descriptions, and software, is owned by MyCuteDoggy or its licensors and is protected by applicable intellectual property laws.

You may not:

  • Copy, reproduce, distribute, or create derivative works from our content

  • Use our trademarks or branding without prior written consent

  • Use automated tools such as bots or scrapers to extract data

  • Reverse engineer any part of our services

  1. PROHIBITED USES

You agree not to:

  • Use our services for any unlawful purpose

  • Violate any applicable laws or regulations

  • Infringe upon intellectual property rights

  • Transmit malware, viruses, or harmful code

  • Harass, abuse, or harm others

  • Impersonate any individual or entity

  • Interfere with the functionality or security of our services

  • Collect or misuse personal information of other users

  • Engage in fraudulent or deceptive practices

  • Resell our products for commercial purposes without authorization

  1. USER CONTENT AND REVIEWS

If you submit reviews, images, or other content:

  • You grant MyCuteDoggy a perpetual, royalty-free license to use and display such content

  • You confirm that you own or have the rights to the content submitted

  • You agree not to submit misleading, defamatory, or inappropriate content

  • We reserve the right to remove content at our discretion

  1. THIRD-PARTY SERVICES AND LINKS

Our store may include links to third-party services such as:

  • Payment processors

  • Shipping and logistics providers

  • Social media platforms

We are not responsible for:

  • The content or practices of third-party websites

  • Transactions conducted outside our platform

  • Privacy policies of third-party services

Use of third-party services is at your own risk.

  1. DISCLAIMER OF WARRANTIES

To the fullest extent permitted by law:

  • Our services and products are provided on an “as is” and “as available” basis

  • We do not guarantee uninterrupted or error-free service

  • We do not guarantee that products will meet every expectation

  • All implied warranties, including merchantability and fitness for a particular purpose, are disclaimed

Some jurisdictions may not allow certain warranty exclusions, so parts of this section may not apply to you.

  1. LIMITATION OF LIABILITY

To the fullest extent permitted by law:

MyCuteDoggy, its owners, employees, and affiliates shall not be liable for:

  • Indirect, incidental, or consequential damages

  • Loss of profits, data, or business opportunities

  • Damages arising from use or inability to use our services

  • Unauthorized access to personal data

  • Third-party products or services

Our total liability shall not exceed the amount paid for the product in question or $100, whichever is lower.

  1. INDEMNIFICATION

You agree to indemnify and hold harmless MyCuteDoggy and its affiliates from any claims, losses, or expenses arising from:

  • Your violation of these Terms

  • Your violation of applicable laws or third-party rights

  • Your use of our services

  • Content you submit to our platform

  1. PRIVACY AND DATA PROTECTION

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information.

By using our services, you consent to:

  • The collection and processing of personal data as described in our Privacy Policy

  • Data sharing with service providers such as Shopify, payment processors, and shipping carriers

  • The use of cookies and similar technologies

  1. RELATIONSHIP WITH SHOPIFY

MyCuteDoggy is hosted on the Shopify platform. Shopify provides the technical infrastructure, but all transactions are solely between you and MyCuteDoggy.

Shopify is not responsible for:

  • Product quality or fulfillment

  • Customer support or dispute resolution

  • Returns or refunds

You release Shopify from any claims related to purchases made through our store.

  1. DISPUTE RESOLUTION

Governing Law:
These Terms are governed by the laws of the State of California, United States, without regard to conflict of law principles.

Jurisdiction:
You agree that any disputes shall be resolved exclusively in the courts located in California.

Informal Resolution:
Before pursuing legal action, you agree to contact us at shopping.johnkim@gmail.com to attempt informal resolution.

  1. MODIFICATIONS TO TERMS

We reserve the right to update or modify these Terms at any time. Changes become effective once posted with an updated “Last updated” date.

Continued use of our services after changes indicates acceptance of the revised Terms.

  1. TERMINATION

We may suspend or terminate access to our services at any time, with or without notice, for reasons including:

  • Violation of these Terms

  • Fraudulent or unlawful activity

  • Abuse of our services or personnel

  • Non-payment

Upon termination, obligations incurred prior to termination will remain in effect.

  1. SEVERABILITY

If any provision of these Terms is deemed unenforceable, the remaining provisions will remain valid and enforceable.

  1. WAIVER

Failure to enforce any provision of these Terms does not constitute a waiver of that provision.

  1. ENTIRE AGREEMENT

These Terms, along with our Privacy Policy, Refund Policy, and Shipping Policy, constitute the entire agreement between you and MyCuteDoggy.

  1. CONTACT INFORMATION

For questions regarding these Terms of Service, please contact us:

Email: shopping.johnkim@gmail.com
Phone: 213-832-2291
Business Address: KSWSHOPI LLC, 5201 Lincoln Ave apt 274, Cypress, CA 90630, United States

Business Hours: Monday – Friday, 9:00 AM – 6:00 PM PST

We aim to respond to inquiries within 24–48 business hours.

By using MyCuteDoggy, you acknowledge that you have read, understood, and agreed to these Terms of Service.